According to recent reports, careers in insurance
sales are on the rise--the U.S. Department Labor reported an increase
of 900 insurance jobs in December of 2005 and an additional 2,500 in
January of 2006.
While the growing trend is good news for those
looking for a career in insurance sales, many agents pull out of the
business, falling victim to the common perils of insurance sales. But
by identifying common pitfalls and learning how to avoid them, you can
enjoy success as an insurance agent for years to come!
Peril #1: Not Incorporating the Web into Business Practices
It
goes without saying that the Internet has changed the face of business
in recent years and the insurance world is no exception. With more and
more people going online to get insurance information you need to be
prepared to meet those needs.
You can connect with Web users and:
Beef up Your Web SiteSimply
having a Web site is no longer good enough. Consumers expect you to
have a Web site. Take your site to the next level and give visitors
what they need. Informational articles about insurance, saving tips,
rate comparison charts and online bill pay all show visitors that
you're dedicated to helping consumers find the right insurance and that
doing business with you is quick and easy.
Don't have a Web site yet or need help giving it a facelift? Sites like FreeWebs.com and SiteSolutions.com can help.
Start a Blog
What
started out as an online journal has morphed into a phenomenal tool for
business people to communicate their services and build a community
around them.
Quite simply, blogs can be used to share ideas and
start a discussion about your company. When you post to your blog,
consumers can read your entry and post comments and questions,
connecting you to prospects and other insurance professionals--and
taking your networking skills to the next level.
Not sure what to
write about? You can write about happenings in the insurance world, new
consumer laws, saving tips and other anecdotes of interest. The
possibilities are infinite!
Work with an Online Leads Service
With
more consumers turning to the Web to learn about insurance, it comes as
no surprise that consumers are now turning to the Web to find insurance.
When
you partner with a reputable provider, you can get hot insurance leads
delivered straight to your inbox, complete with all the information you
need to work up a quote and contact the prospect. Start receiving
real-time insurance leads and you'll see that finding new clients just
got easier--and cheaper.
Peril #2: Breaking the Commitment to Customer Service
With
all that talk about consumers using the Web to find insurance, today's
client probably doesn't care much about customer service, right? Wrong.
Just
because consumers are learning about and shopping for insurance online
doesn't mean you can afford to slack in the customer service
department. Your clients still want to be taken care of, which
translates to trust, which translates to a lasting business
relationship and so on.
To meet these needs, many agents are
hiring extra help--from hiring an assistant to implementing a small
call center to answer questions and start the claims process,
successful agents make sure their clients are taken care of.
Peril #3: Leaving the Cross-selling to the Competitors
While
your grandfather's insurance agent may have specialized in just one
insurance type, today's successful agents are taking advantage of
cross-selling and consumers are taking care of their insurance needs in
one place, often times with one bill.
It's for this reason that
successful agents are expanding their horizons to sell multiple lines
of insurance, providing not only a great convenience to clients but a
hefty savings by offering discounts for buying two or more policies.
Remember
that earning additional accreditation may require a separate license,
especially where financial products and annuities are concerned.
Contact your local division of insurance to find learn more about
requirements.
Enjoy Sales Success for Years to Come!
As
an insurance agent, you see challenges in the workplace almost day in
and day out. But when you're aware of common pitfalls facing agents,
you can avoid them. So consider cross-selling, keep up your commitment
to customer service and use the Web to find insurance prospects--and you will enjoy a career in insurance sales for years to come!